Verboso Privacy Policy Effective date: 9/27/2019 Last updated date: 1/25/2021

This privacy policy covers the Verboso Portal (located at verbosotherapy.com and its subdomains), the speech therapy services provided through the Verboso Portal, the iOS application Marine Team: Articulation Game (the “Marine Team App”) and the Verboso website (verboso.com, verbosotherapy.com; verboso.health) along with the following apps owned and operated by Verboso LLC.

We take privacy seriously at Verboso and this policy is designed to tell you what information we collect and how we use it. If you have any questions, please contact us at [email protected]

Changes to this policy We may make changes to the policy from time to time so please be sure to check regularly. If we make a material change to this policy and we have your contact details we will contact you before we make the change.

Information we collect

The Verboso Website The Verboso Website (Verboso.com) is an informational website for parents and therapists to learn more about Verboso and our speech therapy services.

You may also sign up for speech therapy services through the Website. When signing up for the Services we will collect your contact information such as your name and email address so that we may contact you regarding your appointment. You may also choose to provide your mailing address and your phone number.

If you contact us through the form on the Verboso Website we collect your first and last name, email address and message. We store this information for as long as necessary to respond to you. If you agree to our mailing list on the form, we will store your name and email address until you request this information be deleted.

We automatically collect the following information on our website: geolocation data, visitors IP address for analysis of our website's performance and how users interact with our website, we also use this information to improve the functionality of our website and for social media features and information regarding the visitor’s operating system. We also collect certain cookies to improve the security and functionality of our website. You can learn more about cookies we collect via our Cookie Policy found at: https://www.verboso.com/cookies-policy.

The Verboso Portal The Verboso Portal allows parents and therapists to manage and engage in a children’s therapy program in one place.

We collect information from a parent when they sign up. We collect the parent’s first and last name, their email and their payment information. We may also collect their child’s first and last name, their child’s date of birth, their child’s speech diagnosis.

Verboso will use the parents contact information to provide information regarding their child’s services. We will also use the payment information to collect payment for the services and in the verifiable consent process. The parent can consent to certain data collection and if full verifiable parental consent is not obtained, then Verboso deletes all data collected.

We collect the following information from children when they use our apps in the portal: the audio recording of the child’s sound production, the grade associated with that production, other exercise accuracy data and the time spent using the games.

We automatically collect the following information in our Portal: exercise accuracy data and the time spent using the games. We also collect information on how you navigate and use our Portal, for example page views.

The Marine Team App No personal information is actively collected in the Marine Team App. A user may enter a first name. Users must enter a first name only to participate in the app. This name is not visible publicly. The app collects in-app activity such as game scores for users to review. This information is used for the purposes of internal operations only i.e. game play. Information collected by the Marine Team App is stored locally on the user’s device and is never transmitted to Verboso or stored on Verboso’s servers. Data can be deleted at anytime by the user.

How we use this information We use the information we collect to provide our services, to allow parents and therapists to use our services to support their children with speech therapy. We do not share this information with anyone other than the third party service providers outlined below.

Information is retained for as long as necessary to provide the service. If the user opts out then the account and all associated information is deleted within 72 hours.

We may disclose your personal information if required by law or in the event of a company sale or proposed change of ownership. We may also disclose it to protect Verboso’s rights and properties or to investigate fraud or intellectual property infringement.

If you would like to review or delete the information provided about your child or if you have any questions about the information collected please email us at [email protected]

Third Party Service Providers

We work with Google Analytics to better understand your use of our of our Portal and our Website. Google Analytics does not share any of our user information. For more information on Google Analytics please see here: https://support.google.com/analytics/answer/6004245 or the privacy policy here: https://policies.google.com/privacy?hl=en-US
We use Hotjar to analyze the performance of our site and how users interact with our site. Hotjar may collect data such as geolocation data and IP addresses. You can learn more about how Hotjar collects and stores your data you can review their privacy policy, specifically the section regarding data collected from end users of a Hotjar enabled site, here: https://www.hotjar.com/legal/policies/privacy/
We use Unity, a cross platform game engine to develop our apps. For more information on Unity, see the privacy policy here: https://unity3d.com/legal/privacy-policy

We work with Microsoft Bookings in order to provide scheduling services.

For more information on Microsoft Bookings please see the privacy policy here: https://privacy.microsoft.com/en-us/privacystatement. We work with Microsoft Teams for therapists to communicate with your and your child regarding your speech therapy. For more information on Microsoft Teams please see the privacy policy here: https://privacy.microsoft.com/en-us/privacystatement. We work with Stripe in order to process payments. For more information on Stripe please see the privacy policy here: https://stripe.com/privacy Links We may include links to third parties from the website or services. Verboso isn’t responsible for these companies and because we have a link doesn’t mean we endorse them. Your use of our services may be subject to the terms and conditions and privacy policies of other services that we don’t control such as mobile app stores, mobile software platforms or payment processors. Please be sure to check their privacy policies if you decide to visit them. HIPAA Verboso may be regulated as a “covered entity” under the Health Insurance Portability and Accountability Act (“HIPAA”). You may find our HIPAA Notice of Privacy Practices, which describes in detail overall how we use and disclose your individually identifiable health information, at verboso.com/home/hipaa-notice-of-privacy-practices/. Security Verboso uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. How to update or remove you or your child’s information Verboso keeps your content for as long as necessary to provide our service. If you wish to opt out of services, review you or your child’s information or delete it please contact us using the information below. Company Contact Information If you have any questions or concerns about this privacy policy, or if you are parent and you have questions about your child’s use of this site, you can contact us at: Verboso LLC 203 N. LaSalle St., Suite 2100 Chicago, IL 60601 (888) 504-1208 [email protected]